Terms and Conditions

Enrolment Terms and Conditions:

PRIVACY: The information you provide in this application will be used to process your enrolment at IH Sydney Training Services Pty Ltd (hereinafter called “IH Sydney”). This information will be treated as confidential and is available for your review. However, it may be made available to Australian Immigration and education authorities in connection with your visa (if applicable), as required by the National Code and the ESOS Act 2000.  International House Sydney may send you information about our centre or other courses.  You may request not to receive further information at any time.


I the candidate/trainee, whose name appears below, note the availability of pre-enrolment information at www.ihsydney.com.au and agree to the following terms and conditions:

•   Acceptance to my course is subject to successful completion of a selection and/or interview process and I agree that International House Sydney in its absolute discretion may accept or reject my application to undertake the course

•   Once a place has been offered, it can only be secured when a deposit or full fee (as stated in the Course Dates and Fees Schedule) has been paid.  I agree that if I do not pay the balance of fees 14 days prior to course commencement that my position on the course can be offered to another candidate.

•   I accept the following refund policy:

More than 28 working days written notice before the original course start date: Full refund of tuition fees less any enrolment fees, additional fees, course deposit and accommodation booking fees. A $200 Admin Fee applies to all refunds.

28 working days or less but greater than 14 working days written notice before the original course start date: 80% of tuition fees less any enrolment fees, additional fees, course deposit and accommodation booking fees. A $200 Admin Fee applies to all refunds.

14 working days or less written notice before the original course start date: 0% refund. There is no refund of tuition or any fess for cancellation fewer than 14 working days before the original course start date. A $200 Admin Fee applies to all refunds.

 Notes to Refund Policy:

•  It may be possible, up to two weeks before a course starts, to transfer to a later course date

  • CELTA deposits are non refundable

•  No refund will be issued if I do not commence a course for which I have paid or if I withdraw after I have commenced the course

•  If my visa application is denied, a full refund of all unused Course fees and related fees, less the enrolment fee, will be made provided that International House Sydney receives a copy of the Australian Embassy rejection letter prior to course commencement and within 24 hours of the default date

• International House Sydney will issue a full refund in the event of a course being cancelled or not completed by IH Sydney due to insufficient numbers or any other reason.  In this event, the full refund will be paid within 2 weeks after the provider default date

•  If I request a refund I will do so in writing addressed to the College Director, stating the reason for my request and including all dates and other necessary information that support this request. In the event that a refund is granted by International House Sydney it shall be paid within 4 weeks of receipt of the written claim

• A transfer request from/to IH Sydney within 6 months of the principal course is only accepted where a release letter is received/issued by IH Sydney and in accordance with Standard 7 of National Code 2007

•  I understand that all enrolments in ELICOS courses of 24 or fewer weeks constitutes as one course. Once I have commenced my course, I am not entitled to a refund for any unused weeks or tuition

•   International House Sydney reserves the right to increase fees at any time and to cancel a course if there is an insufficient number of candidates

•   I need to disclose, during my interview, any medical problem that may affect my ability to participate and complete the course I am applying for in accordance with the course requirements

•   I must attend 100% of classes or I will be breaching student visa conditions. International House Sydney must report student with less than 80% attendance to the Australian Government Department of Immigration and Citizenship (DIAC) and this could result in a visa cancelation

•   The following may affect my grade and may be grounds for dismissal from the course:

–    lack of punctuality on my part

–    failure on my part to co-operate reasonably with other trainees, students, International House Sydney personnel and third parties (such as, but not limited to, work experience providers)

–     non-compliance on my part with the International House Sydney code of conduct.  (A copy of the code can be obtained from International House Sydney)

•    Failure on my part to complete any written assignments on time and to a satisfactory standard will affect my grade.  I accept as final all decisions made by International House Sydney in regard to certification, grading and dismissal from the course

•    I accept financial responsibility for any books and materials borrowed by me

•    Trainees/students on International House Sydney courses will have different trainers/teachers during their courses and class sizes may vary

•     I may be photographed and videotaped during my time at International House Sydney and that these images may be used for marketing communications

•    I must inform International House Sydney in writing if I do not wish to be photographed or videotaped and have these images used for marketing communications

• That this agreement signed by me, and the availability of complaints and appeals processes, does not remove the right for me to take further action under Australia’s consumer protection law through the NSW Civil and Administrative Tribunal, located at 19 York Street, Sydney 2000

•    I understand that if I am on a student visa it is my responsibility to advise International House Sydney of my current residential address on arrival and if I change my address I must notify the College immediately. I am aware that failure to notify the centre that I have changed my address may result in automatic cancellation of my visa without my knowledge

INDEMNITY AND RELEASE I, the candidate/trainee am aware that certain risks and dangers may be associated with any study undertaking and participation in associated activities including but not limited to participation in compulsory practice teaching and observation activities, travel and optional recreational activities.  In consideration of International House Sydney accepting my application as a candidate and/or trainee, I agree that I will not hold International House Sydney responsible or liable for and will not make any claim against International House Sydney by reason of any injury, damage or loss which I may suffer as a result of or in connection with or during the period of –

1.    my attendance at International House Sydney and /or

2.    my participation in activities whether educational, social, recreational or otherwise, conducted or arranged by or on behalf of or by arrangement with International House Sydney or in any way associated with International House Sydney and/or

3.    whilst in accommodation whether short term or long term arranged for me by International House Sydney

On behalf of myself, my executors, administrators and assigns I hereby release International House Sydney from all liability to myself or to any other person for any such injury, damage or loss and from any actions, claims or demands which, if I had not entered into this Agreement, I might hereafter have been entitled to take or make against IH Sydney in respect of any such injury, damage or loss and I hereby indemnify International House Sydney against any such liability.

I agree that this Agreement shall be governed in all respects by and interpreted in accordance with the law of the State of New South Wales in the Commonwealth of Australia.  I certify that the information I have given is true and correct and that I have read the ‘Terms and Conditions’ and ‘Indemnity and Release’ above, and agree to be bound by them.

Exciting Announcement!

IH Melbourne

is opening 1 October, 2018

School features

  • Amazing location in the heart of Melbourne
  • 10x spacious classrooms
  • Large student common area with 2x kitchens
  • Latest technology and equipment
Find out more